AccScience Publishing / IJOCTA / Volume 8 / Issue 2 / DOI: 10.11121/ijocta.01.2018.00572
RESEARCH ARTICLE

A rich vehicle routing problem arising in the replenishment of automated teller machines

C¸ a˘grı Ko¸c1 Mehmet Erba¸s2 Eren Ozceylan3*
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1 Department of Business Administration, Social Sciences University of Ankara, Ankara, Turkey
2 General Directorate of Mapping, Ministry of National Defense, Ankara, Turkey
3 Department of Industrial Engineering, Gaziantep University, Gaziantep, Turkey
IJOCTA 2018, 8(2), 276–287; https://doi.org/10.11121/ijocta.01.2018.00572
Submitted: 29 December 2017 | Accepted: 26 July 2018 | Published: 31 July 2018
© 2018 by the Author(s). This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution -Noncommercial 4.0 International License (CC-by the license) ( https://creativecommons.org/licenses/by-nc/4.0/ )
Abstract

This paper introduces, models, and solves a rich vehicle routing problem (VRP) motivated by the case study of replenishment of automated teller machines (ATMs) in Turkey. In this practical problem, commodities can be taken from the depot, as well as from the branches to efficiently manage the inventory shortages at ATMs. This rich VRP variant concerns with the joint multiple depots, pickup and delivery, multi-trip, and homogeneous fixed vehicle fleet. We first mathematically formulate the problem as a mixed-integer linear programming model. We then apply a Geographic Information System (GIS)-based solution method, which uses a tabu search heuristic optimization method, to a real dataset of one of the major bank. Our numerical results show that we are able to obtain solutions within reasonable solution time for this new and challenging practical problem. The paper presents computational and managerial results by analyzing the trade-offs between various constraints.

Keywords
Vehicle routing
GIS
tabu search
recirculation automated teller machines
Conflict of interest
The authors declare they have no competing interests.
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An International Journal of Optimization and Control: Theories & Applications, Electronic ISSN: 2146-5703 Print ISSN: 2146-0957, Published by AccScience Publishing