Data orchestration as a sustainable competitive asset: Lessons for emerging markets from the manufacturing industry in China
This paper uses a resource orchestration framework as a theoretical lens to investigate the deployment of industrial big data for sustainable competitive advantage (SCA) in emerging economies. This is a critical strategy to capture and retain revenues in the global marketplace. A software platform and services provider to over 4,000 industrial enterprises in China was selected as the case study for analyzing the orchestration of data assets. Our unit of analysis is China Plant Cyber Technologies Inc., an industrial Internet platform provider whose orchestration activities drive competitive advantage across its client ecosystem through three distinct strategic stages. Replicating the Structured–Pragmatic–Situational approach described in prior work, we first “framed” a model and then validated it with support from empirical observations. Our findings inform researchers and practitioners on why and how (i) the orchestration of enterprise assets such as big data can provide a first-mover advantage; (ii) the orchestration of asset comprehensiveness control and management provide efficiencies and cost leadership advantage; and (iii) the orchestration of a big data platform and augmented information and communication technology (ICTs) such as machine learning, generative artificial intelligence, and blockchain provide SCA. The main contribution of this paper is the extension of the ICT resource orchestration theory to an impactful application domain such as industry big data in the context of emerging markets where multi-staged, multi-technology convergence creates unique orchestration challenges not addressed in prior research. This also provides an empirically validated set of postulations for further research.
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